After the issue seemed to be resolved, they greeted us and both were very gracious and thorough in explaining the hotel layout, amenities, and whatnot. This continued for about a minute before greeting us. When we arrived, two desk members were standing behind the concierge desk, apparently trying to figure out some kind of issue. This hotel was recommended by someone due to its proximity to both the beaches and Seacrets, and also because it had a pool.
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